l898 Privacy Policy
Your personal information is of the highest importance to us. This document describes in detail how l898 collects, stores, and uses your data, and what steps it takes to protect your privacy.
1 Introduction and Overview
l898 ("we", "us", or "the platform") is a trusted provider of online betting and casino services. This Privacy Policy ("Policy") describes what information we collect about you through our website l898.cam, how we use it, with whom we share it, and how we keep it secure.
By using our services, you are considered to have given your consent to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.
This Policy applies to users in Bangladesh and is an integral part of l898's terms and conditions. We may update this Policy from time to time. You will be notified through the platform of any significant changes.
2 What Information We Collect
l898 collects various types of information so that we can provide you with the best possible service and maintain the security of the platform. The types of information collected are described below:
Identity Information
Full name, date of birth, national identity card number or passport details, required for account verification.
Contact Information
Email address and other contact details provided at the time of registration.
Financial Information
Details related to bKash, Nagad, or Rocket accounts, transaction history, and records of deposits and withdrawals.
Technical Information
IP address, browser type and version, device information, operating system, and connection time logs.
Gaming Activity Information
Game history, bet amounts, win and loss records, preferred games, and session duration.
Cookie and Tracking Information
Information about browsing behaviour collected through cookies, local storage data, and similar technologies.
3 Methods of Information Collection
3.1 Information You Provide Directly
You provide information directly to us when you register an account with l898, carry out financial transactions, contact our support team, or make use of our various features.
3.2 Automatically Collected Information
When you browse our platform, certain information is collected automatically. This includes browsing data gathered through cookies, web beacons, pixel tags, and similar technologies. This information is used to improve the functionality of our platform.
3.3 Information Received from Third Parties
Some information may also be received from identity verification service providers, payment processing partners (such as bKash, Nagad, Rocket), and fraud prevention services. In such cases, the privacy policy of the relevant third party will also apply.
4 Use of Your Information
l898 uses the information collected for the following purposes:
- For account registration, verification, and management
- For processing financial transactions, including deposits and withdrawals
- For providing betting and gaming services
- For managing bonuses, promotions, and VIP programmes
- For preventing fraud, money laundering, and other illegal activities
- For complying with responsible gaming policies and identifying problematic gaming behaviour
- For providing customer support and resolving complaints
- For improving the security and functionality of the platform
- For meeting legal obligations and complying with the directives of regulatory authorities
- For personalising the platform experience according to user preferences
- For sending important service-related notifications
5 Information Sharing and Disclosure
5.1 Service Provider Partners
We may share limited information with trusted third-party service providers who assist in operating our services. These partners include payment processors, identity verification services, game software providers, and IT service providers. Such partners will only receive the information necessary to carry out their specific tasks and are bound to comply with our privacy standards.
5.2 Legal Requirements
We will disclose your information only when legally required to do so, such as in response to a court order, government investigation, or a request from a regulatory authority. Such disclosure will always be made within a legal framework and to the most limited extent possible.
5.3 What We Do Not Do
l898 never sells, rents, or shares your personal information with third parties for commercial purposes. We do not provide your private information to marketers or advertisers.
6 Cookie Policy
What Cookies Are and Why We Use Them
Cookies are small text files stored on your device when you visit our website. l898 uses the following types of cookies:
- Essential Cookies: These cookies are necessary to ensure the basic functionality of the site, such as maintaining login sessions and keeping security features active.
- Functionality Cookies: For remembering your preferences and settings, such as language preferences and personalised experiences.
- Analytics Cookies: To understand how users are using our platform, so that we can improve our services.
- Security Cookies: To detect fraud and keep accounts secure.
You can manage cookies through your browser settings, however disabling certain essential cookies may affect the functionality of the site.
7 Data Security Measures
l898 applies industry-standard security measures to keep your personal information secure. Our security framework includes:
- SSL Encryption: All data transfers are secured with 256-bit SSL encryption, which prevents information theft in transit.
- Access Controls: Only authorised personnel can access the necessary information, and all access is logged.
- Firewall and Security Monitoring: Our systems are under round-the-clock security monitoring and suspicious activity is detected immediately.
- Regular Security Audits: Our systems are regularly tested by independent security experts.
- Data Minimisation: We collect only the information necessary to provide our services and refrain from collecting unnecessary data.
Although we strive to ensure the highest level of security, no data transmission over the internet can be guaranteed to be 100% secure. However, we will take immediate action in the event of any security breach.
8 Your Rights
You have the following rights in your relationship with l898:
You can find out at any time what information we hold about you and how we are using it. You can contact the support team to request a copy of your information.
If you believe the information we hold is incorrect or incomplete, you can request that it be corrected. Providing accurate information is essential for the secure management of your account.
In certain circumstances, particularly when your account is closed, you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
You can request that the processing of your information be restricted in certain cases, such as when there is a dispute about the accuracy of the information.
Where information is being processed on the basis of your consent, you can withdraw that consent at any time. However, this will not affect the lawfulness of processing carried out prior to withdrawal.
If you believe we are using your information improperly, please contact our support team first. We will endeavour to resolve your complaint as quickly as possible.
9 Data Retention Period
l898 retains your information in accordance with the following policy:
- All information is retained while your account is active and is used to provide the necessary services.
- Even after an account is closed, transaction records and identity verification documents may be retained for a specified period to meet legal and regulatory obligations.
- Some information may be retained for an extended period for fraud prevention and security purposes.
- Once the retention requirement has ended, information is securely deleted or anonymised.
10 Protection of Minors
l898's services are intended solely for individuals aged 21 years or older. We do not intentionally collect any personal information from minors. If we receive information indicating that a minor is using our platform, we will immediately close that account and delete all associated information.
If parents or guardians believe their child has registered on our platform, please contact our support team immediately.
11 Policy Changes
l898 reserves the right to update this Privacy Policy from time to time. In the event of any significant changes, we will:
- Publish the updated date on the website
- Notify you through a notice on the platform
- May seek your renewed consent for significant changes
If you continue to use our services after a policy change, it will be assumed that you have accepted the revised policy. We therefore recommend that you review this policy regularly.
12 Contact Us
Have a question about privacy?
If you have any questions, concerns, or requests regarding your information in relation to this Privacy Policy, please contact our support team. We are available 24/7 to assist you.
Support: 24/7 Live Chat (in Bangla)